Rider Privacy Policy

This Privacy Policy explains how Ridsz (“Ridsz”, “we”, “us”) collects, uses and protects personal information when you visit ridsz.com or join our rider early-access list in Orlando. Ridsz has not launched yet; this policy covers our pre-launch website and rider early-access list. We will update it before our rideshare service and app become available.

Information we collect

Information you give us. When you join the rider early-access list, we collect:

• your name;
• your email address;
• your mobile number, if you choose to provide it;
• your city, if you choose to provide it;
• that you signed up as a rider, and the language you signed up in.

If you email us, we also receive your email address and anything you include in your message.

Information collected automatically. Like most websites, our servers record basic technical information when you visit, such as your IP address, browser type, device type and the pages you view. We may also use analytics tools (such as Google Analytics) that use cookies or similar technologies to help us understand how visitors use the site.

How we use your information

• To send you updates about the Ridsz launch, including when rides become available in your area.
• To contact you about your early access.
• To respond to your questions and requests.
• To understand interest in Ridsz across cities and plan our launch.
• To keep the website secure, prevent spam and abuse, and fix problems.
• To meet our legal obligations.

Your mobile number. We use your mobile number only to contact you about your early access. We will not send you marketing text messages unless you separately agree to receive them, and you can ask us to stop contacting you by phone at any time.

Every email we send includes a way to unsubscribe, or you can contact us at any time to stop receiving messages.

How we share your information

We do not sell your personal information, and we do not share it with third parties for their own marketing.

We share information only with service providers that help us run the website and communicate with you, such as our website hosting provider, email delivery services and analytics providers. They may only use your information to provide their services to us. We may also disclose information if required by law, to protect the rights and safety of Ridsz, our users or others, or as part of a merger, acquisition or sale of assets, in which case this policy will continue to apply to your information.

Cookies

Cookies are small files stored on your device. We use cookies that are needed for the website to work and, where used, analytics cookies that tell us how visitors use the site. You can block or delete cookies in your browser settings; the website will still work, although some features may not.

How long we keep your information

We keep your early-access details until you unsubscribe or ask us to delete them, or until we no longer need them for the launch purposes described above. We may keep limited information for longer where the law requires it.

How we protect your information

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and restricted access to sign-up records. No method of transmission or storage is completely secure, but we work to protect your information and to respond promptly to any issue.

Your choices and rights

You can ask us to:

• tell you what personal information we hold about you;
• correct information that is wrong or incomplete;
• delete your information;
• stop contacting you.

Depending on where you live (for example California or another state with a consumer privacy law), you may have additional rights under local law. To make a request, email us at the address below. We will respond within the time required by applicable law and will not treat you differently for exercising your rights.

Children’s privacy

Our website and early-access lists are intended for adults (18 or older). We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time, including when Ridsz launches. When we do, we will change the “Last updated” date at the top of this page, and if the changes are significant we will let early-access members know by email.

Contact us

If you have questions about this policy or want to make a request about your information, email us at marketing@ridsz.com.